I first realized something was wrong with my ears when I suddenly lost hearing in my left ear. My family doctor simply suggested I should get my hearing checked without providing a referral, leaving me to search for help on my own. That's when I found Beck Hearing and it was concerning to experience such sudden loss in one ear. My initial impression was overwhelmingly positive; the lady I spoke to fit me in for an appointment and was a godsend, showing professionalism and genuine care. Although I don't wear hearing aids, she immediately recognized something was off and referred me to an ENT specialist, something my doctor hadn't done. For this, I am super grateful. I'd say to anyone concerned about their hearing, visiting Beck is well worth it. They not only helped me recover my hearing, but they also uncovered the cause of the vertigo that had plagued me for 25 years, facilitating multiple solutions I hadn't expected. What stands out most about Beck is their kindness and care. They even provided several follow-up calls to ensure I was being looked after—a level of care that's rare these days.