Beck Hearing Aid Centre Inc.

(519) 438-0492

396 Queens Ave., #102
London, ON N6B 1X7

Helping London hear since 1969

What to Expect

If you are reading this, you probably already suspect that you or a loved one may be suffering from hearing loss.

The first step on your hearing health journey is to have your hearing evaluated by one of our specialists, to determine the extent of hearing loss (if any) and what steps can be taken to treat it.  At Beck, your hearing evaluation and consultation is free of charge, with no commitment to purchase hearing aids.

At the time of the hearing evaluation, a specialist will ask questions to determine how much your hearing problem impacts your day-to-day life, as well as the lives of your family. A complete history will be taken, and questions will be asked about when and how the hearing loss started, if there is ringing in your ears (tinnitus) and if you experience dizziness. You may also be asked some basic questions about your general health history.

The hearing instrument specialist will then perform a hearing test, where you will sit in a soundproof booth with headphones on, and press a button when you hear a tone.  The specialist will map out your results on an audiogram, which helps determine the depth of hearing loss, which frequencies you have more trouble hearing, etc.

If your hearing test reveals a permanent hearing loss, a hearing aid may be recommended. Your hearing professional may explain what sounds you are not hearing and what hearing aids can do to help.  You will be able to see and touch different styles of hearing aids, and ask any questions you may have.  In some cases, you may even be able to listen to a hearing aid.  Your hearing professional will help you choose the best hearing aid style, features and level of sophistication based on your degree of hearing loss, lifestyle, and financial circumstances.  At Beck, we pride ourselves on having the best hearing solutions for every lifestyle and every budget, so we will work with you until we find the ideal devices for your needs.

Once you make a decision, the hearing professional may take impressions of your ears if you selected custom hearing aids or behind-the-ear hearing aids that require earmolds.  Hearing aids must usually be ordered from a manufacturer and then programmed by your hearing professional to meet your specific hearing needs.  You will come into the office again when the hearing aids arrive, and our specialist will fit you with your new devices.  At this time, they can be adjusted until the sounds you hear are comfortable for you.  The specialist will also ensure that you understand how to operate and care for your new devices, and will provide you with replacement batteries and any accessories you may have purchased.

Accessories include remote controls, remote microphones and TV streamers that allow sound to be streamed directly into your devices.  If you are interested in any of these accessories, they will also be demonstrated and explained for you at either appointment.

If you require a third visit to adjust your hearing aids or you need to speak with someone to refresh your memory on something, we are always happy to help.  We will continue to provide free consultation and ongoing support for the rest of your hearing health journey; just give us a call with any questions!